Your Volvo Retailer Equipment Program offers you a full range of products for your service, parts and body shop. Equipment is tested for performance before it is approved for use in your dealership. This assures you of the highest quality equipment to meet your service needs.

OEM Tested and Approved Equipment tailored to meet your shop’s needs

Experienced personnel and industry-leading field sales organization. Volvo Retailer Equipment Program specialists will provide assistance on product selection, application, service and support for “One Stop Shopping” on all service department needs.

Customer Service Support

  • World Class Status
  • Order/Delivery Status
  • Technical Support

Flexible Payment Options

  • Retailer Billing - Parts Account
  • Financing & Leasing Programs
  • Major Credit Cards: Visa, MasterCard, American Express
  • Check, Money Order

One Stop Shop. We work for you.

  • Minimum One Year Parts and Labor Manufacturer’s Warranty
  • Factory Direct Shipments
  • Installation & Training Assistance

Order Information

If you require additional information before ordering, call 1.800.345.3399 to speak with a retailer consultant.

You may need a system plan/blueprint or a visit to your facility by a representative of the program. We can arrange for supplier visits and product demonstrations to provide complete information. You will get the approved products at the most competitive prices through this program. You can place your order via web, phone, mail, or fax. An authorized retailer signature is required on orders of $5,000 or more. If you fill out a preprinted order form, fax or mail your form (photo copies accepted), reflecting information as requested on our order form. Remember to fill out the form as completely as possible!

All products are sold F.O.B. shipping point.

Your order will be processed immediately; an order acknowledgment will be emailed to you. If you require additional information before ordering, call 1.800.345.3399 to speak with a retailer consultant.

Experienced Personnel

Rely on a team of knowledgeable Field Sales Representatives and Retailer Consultants, all capable of providing assistance on product selection, service and technical support. The Volvo Retailer Equipment Program encourages you to contact the retailer consultants on your toll-free phone number whenever you need assistance.

Satisfaction

Our major objective is to help retailers increase the level of customer service satisfaction while building customer loyalty through a total commitment to quality and value.

Equipment and Systems Planning

We can provide retailers with a complete support package designed to meet their individual needs. Through a network of experts, the Planner Specialist will design and recommend a “Total System’s Package” for any new or renovated dealership.

Payment/Financing

A variety of payment methods are available to meet your needs:

  • Visa, Mastercard and American Express
  • Check or Money Order (for prepaid order)
  • Open Account
  • 30, 60, 90-day deferred billing (with surcharge), $5,000 minimum

NOTE: Orders totaling more than $5,000 must be accompanied by a signed purchase order or a signed Volvo Retailer Equipment Order Form.

If long-term financing is required for an equipment purchase, financing options can be arranged.

  • Long Term 12, 24, 36-month ($5,000 min.)
  • 100% of purchase price may be financed including freight and installation. (Installation cannot exceed 5% of purchase price up to $100,000.)

Order Preparation

We welcome your orders via web, phone, fax or mail. All orders over $5,000 should be signed and forwarded to the Volvo Retailer Equipment Program at the address provided below. Phone orders can be placed directly between 8 a.m. and 6 p.m. EST. Send all correspondence to:

Volvo Retailer Equipment Program
5775 Enterprise Drive
Warren, MI 48092-3463
1.800.345.3399 • Fax 1.586.578.7205

Equipment Returns

A Return Goods’ Authorization is required for the return of any of the equipment featured in this catalog. Please contact a Retailer Consultant at 1.800.345.3399 for more information on return procedure.

Customer Service

If you have questions or concerns, please contact one of our Retailer Consultants at our toll-free number or any of our Area Business Consultants for a prompt, courteous response.

For additional information on our special discounts or promos, contact 1.800.345.3399 or your local Volvo Retailer Equipment field sales representative.